Ernst & Young wanted to train new hires and any others interested in upgrading their writing skills so they could communicate effectively internally and with clients.
They wanted training that would

1. allow trainees to take the course from any office in the world, when they had time
2. guarantee the individual attention of a qualified writing instructor
3. begin with an assessment of writing ability and written evaluation
4. allow trainees to proficiency out of modules if they already have the skills
5. require less time than the standard writing course
6. provide an online progress report administrators can monitor
7. focus on the types of reports the trainees would be writing
8. allow a discount on tuition for volumes of trainees

The Business Writing Center developed a training design that

1. is Internet-based so trainees can take it anywhere in the world
2. guarantees the individual attention of a qualified writing instructor through an 800 number and e-mail address
3. begins with an assessment of writing ability and written evaluation for the trainee
4. allows trainees to proficiency out of modules if they already have the skills
5. requires less time than the standard writing course
6. provides an online progress report administrators can monitor [Click here to see a sample.]
7. focuses on the types of reports the trainees write
8. allows a discount on tuition for volumes of trainees